Zumatel brings decades of experience in education and other highly regulated industries

Zumatel is a full service contact center that specializes in education; providing a menu of lead management services designed to improve the effectiveness and efficiency of your student inquiry management process. Managing in and outbound calls, monitoring text and email campaigns, and digital analytics are just a few of our tools that contribute to custom solutions for each of our partners. Our staff and leadership team brings decades of experience navigating complex regulated industries and client support, all while maintaining the highest level of industry compliance.

When students inquire about your school, a positive first impression within five minutes is our key to successfully qualifying and transferring students to your admissions team. By leveraging our industry expertise, extended hours of operation, sophisticated dialing software and Salesforce CRM, your admissions staff will be free to focus on engaging eager students and increasing enrollment.

The Pacific Northwest is our base of operations and the home of all Zumatel agents.

Our staff is as diverse as the educational institutions we partner with. Zumatel agents can accommodate students from all backgrounds.

Zumatel team members have the professional etiquette to instill confidence and trust in your staff and potential students.

Zumatel’s high staff retention ensures your agent is one of our valued and tenured team members.

Investments in training and quality assurance allows Zumatel to evolve with the demands of your institution.